United Airlines, UX Designer III (Contractor) | Mar 2023 - Jul 2024
Played a key role in the rebranding of United Airlines' design system, enhancing brand identity and delivering a cohesive user experience for millions on United.com.

Redesigned 50+ UI components for WCAG compliance, improving accessibility, interaction design, and keyboard navigation based on user research and iterative testing.

Authored detailed design system documentation, guiding 40+ UX designers on proper component usage and ensuring consistency throughout the rebranding.

TigerGraph | UX/UI Designer | Jul 2021 - Jan 2023
Led the UX design for transforming TigerGraph Cloud into an enterprise-ready platform, improving user scalability and performance, and boosting tool entry rate by 16%.

Designed and launched 6 key features, including Access Management, Database Configuration, and Virtual Private Cloud Connection, creating a seamless and cohesive user experience.

As the founding designer, built a Figma-based component library from the ground up across 4 products, improving accessibility, design consistency, and scalability.

Cowa, Web Design Contractor | Jun 2021 - Jul 2021
Led the website design and development project from concept to launch, collaborating with the founder to integrate marketing strategies. Delivered a fully functional site by designing the sitemap, visual assets, and web pages, and worked with a third-party vendor to implement the design on WordPress.

VoiceVoice | Product Design Intern | Mar - May 2021
Redesigned the onboarding experience for a virtual conference builder, creating an interactive guide that improved user experience and eliminated in-product barriers.